Tariffs, wiring faults driving high bills — ECG
The Electricity Company of Ghana (ECG) has attributed recent increases in electricity bills to a combination of approved tariffs, household consumption patterns, inefficient appliances and poor electrical installations in some homes.
Speaking in an interview, Dr Charles Nii Ayiku Ayiku, General Manager of External Communications at ECG, emphasised that the company does not determine tariffs but only applies those sanctioned by the Public Utilities Regulatory Commission (PURC).
“ECG does not fix tariffs. The PURC approves them, and we apply the charges based on consumption, which includes energy charges, streetlight levies and service fees,” Dr Ayiku explained.
He noted that households using high-consumption appliances such as air conditioners, refrigerators and water heaters are more likely to experience higher bills.
Dr Ayiku also cautioned against so-called “vampire loads,” the power consumed by appliances such as televisions, chargers and gaming consoles that continue to draw electricity even when on standby.
“Sometimes we blame the meters, but often our own habits contribute. Leaving appliances plugged in, not ironing in bulk or using inefficient appliances all add up,” he said.
Beyond consumption behaviour, Dr Ayiku highlighted the role of faulty household wiring, outdated cables and poor earthing systems, which not only increase consumption but also pose serious safety risks.
He recommended that homes, especially those built over 20 years ago, undergo professional wiring inspections and, if necessary, rewiring by certified electricians approved by the Energy Commission.
On concerns about faulty or fast-running meters, he acknowledged that while ECG’s meters are carefully calibrated, technical issues occasionally arise.
Dr Ayiku assured customers that such cases are promptly investigated and faulty meters are replaced.
He also admitted to temporary shortages of meters in some districts but emphasised that arrangements are always made to provide alternatives.
Dr Ayiku cautioned the public against dealing with unauthorised persons or fraudsters posing as ECG staff, disclosing that some implicated employees had faced disciplinary measures.
He urged customers to always use official ECG channels such as district offices or the ECG Power App when applying for meters or services.
“We encourage the public to contact ECG directly. Visit our website at www.ecg.com.gh,” Dr Ayiku advised.
