Hotel Operators Call for Improved Business Environment to Strengthen Sector

Operators in the hospitality industry have called for stronger collaboration, tax reforms, and better infrastructure to support the growth of hotels and enhance the sector’s contribution to Ghana’s tourism industry.

The call was made at the 13th Biennial Delegates Congress of the Ghana Hotels Association (GHA), held in Kumasi in the Ashanti Region, under the theme: “50 years of advocacy, perseverance and impacting Ghana’s tourism and hospitality industry.”

Dr. Edward Ackah-Nyamekye, President of the association, said the GHA would continue to advocate for policies that create a favourable business environment where hotel operators can thrive.

He welcomed the government’s recent tax reviews, along with declining inflation, noting that these developments are beginning to reduce the cost pressures faced by operators.

“With the current exchange rate, importing goods is less expensive. We believe the business environment is improving and we will take advantage of that to contribute our share toward national development,” he said.

Reflecting on his tenure, Dr. Ackah-Nyamekye said the association has strengthened its role as a key stakeholder in policy discussions relating to the hospitality sector, particularly in policy development and implementation.

The outgoing national president, who has served eight years, expressed appreciation to members for their support and urged them to remain committed to the growth of the industry.

Although significant progress has been made, he said there is still more work to be done, calling on members to support the newly elected leadership to ensure effective management of the sector.

The Omanhene of the Tepa Traditional Area, Nana Adusei Atwenewah Ampem I, also stressed the need for stronger cooperation among players within the hotel industry.

“The strength of this sector depends on unity, professionalism, and effectiveness among operators, regulators, and government,” he said.

He described hospitality as an integral part of tourism and an important contributor to economic growth, job creation, and cultural exchange.

Nana Ampem I said sector regulation must go hand in hand with capacity building, including regular training for hotel owners, managers, and staff to improve service delivery.

He further called on government to review taxes on the industry to ease operational pressures and encourage further investment.

“A review of current taxes paid by players will help grow the sector,” he emphasised.

He also urged government to provide stable electricity and improve road networks to major tourist sites, noting that good infrastructure is critical to attracting visitors.

Mayor of Kumasi Richard Boadi, representing Ashanti Regional Minister Dr. Frank Amoakohene, commended the hospitality sector for its contribution to tourism but said more support is needed to strengthen the industry.

He noted that government support is vital for operators to thrive and called for practical measures to help hotels remain profitable and expand.

As part of the congress, new national officers of the Ghana Hotels Association were elected to guide the association for the next four years.