GRA Explains Duty Charge on Undeclared Phones at Kotoka Airport
The Ghana Revenue Authority (GRA) has dismissed allegations of extortion at the Kotoka International Airport (KIA) following public backlash over a GHC12,690.63 import duty paid by a traveller for multiple mobile phones and accessories.
The Authority, responding to viral social media claims, said the duty payment resulted from standard customs procedures and not any form of intimidation, unlawful detention or seizure of personal property.
In a statement, the GRA acknowledged the traveller’s “unpleasant experience” but maintained that the actions of its officers were in line with existing customs laws and regulations. The incident occurred on December 5, 2025, when the traveller arrived at KIA with eighteen mobile phones and assorted accessories.
According to the Authority, the items were not declared on arrival and exceeded the personal allowance permitted under the Exemptions Act, 2022 (Act 1083). Customs officers subsequently classified the quantity as commercial rather than personal, triggering the requirement for the payment of import duties and taxes.
The GRA explained that the assessment and payment process followed approved protocols. A Bill of Entry, identified as BOE No. 41225803295, was raised, and the charges were calculated and paid through the Integrated Customs Management System (ICUMS). An official receipt was issued upon completion of the transaction.
The Authority emphasised that the same procedure applies to all travellers who enter the country with goods considered to be in commercial quantities, regardless of their status or destination.
Using the occasion to educate the travelling public, the GRA urged passengers arriving through Ghana’s ports to voluntarily declare goods that exceed personal concession limits. It further advised travellers who are uncertain about the contents of their baggage to seek guidance from Customs officers upon arrival to avoid inconvenience.
Reaffirming its commitment to accountability and professionalism, the GRA stated that it remains dedicated to providing transparent, fair and efficient service at all entry points, while encouraging the public to “know our taxes, pay our taxes and help build Ghana.”
While the duty amount paid has attracted public debate, the Authority insists the charge reflects statutory tax computations based on the nature, quantity and value of the items involved, and not any arbitrary decision by customs officials.
