MTN mobile money to suspend services for six-hour upgrade August 17
MTN Ghana will suspend its Mobile Money (MoMo) services for six hours in the early hours of Sunday, 17 August 2025, to enable a major system upgrade aimed at improving service quality.
The planned maintenance exercise will take place from 12:00 a.m. to 6:00 a.m., during which all MoMo-related transactions will be unavailable. This includes money transfers, deposits, withdrawals, bill payments and wallet-to-bank transfers.
Chief Technology and Service Delivery Officer at Mobile Money Limited, Mr Charles Asamoah Assah, said the upgrade is intended to enhance the platform’s reliability and performance.
“Please be informed of a planned system upgrade on 17 August 2025, from 12 midnight to 6 a.m. During this period, all Mobile Money services will be unavailable. This upgrade is to improve our services to you,” Mr Assah stated.
He added that the temporary suspension was necessary for technicians to complete the upgrade smoothly and ensure more efficient service delivery going forward.
“We sincerely apologise for any inconvenience caused and thank you for your understanding,” he said.
The telecommunications company is urging its more than 14 million MoMo users to complete all urgent transactions before the scheduled downtime to avoid disruption.
The move is part of MTN Ghana’s continuous investment in digital infrastructure as competition in the country’s mobile payments market intensifies. Would you like a short SMS-style alert or a graphic version for social media?
