NHIA Suspends Three Pharmacies

The National Health Insurance Authority (NHIA) has temporarily suspended three pharmacies from providing services under the National Health Insurance Scheme (NHIS) following the detection of alleged irregular transactions during a routine claims verification exercise.
The suspension, which took effect on May 14, 2026, affects DELDEM Pharma Limited at Iron City in Weija, Paramedica Pharmacy at Guggisberg Avenue in Ablekuma, and Desh Chemist located along Odumase High Street in Amasaman in the Greater Accra Region.
In a public notice issued by the Authority, the NHIA explained that the affected facilities had been removed from the list of credentialed providers after investigations uncovered what it described as “material irregularities” in their claims and service transactions.
According to the Authority, the findings raised concerns about possible fraud and abuse under the NHIS Provider Service Agreement.
“These irregularities have raised reasonable suspicion of fraud and abuse under the NHIS Provider Service Agreement,” the statement said.
The NHIA stressed that the suspended pharmacies are prohibited from dispensing medicines or rendering services under the NHIS for the duration of the suspension.
The Authority further advised NHIS subscribers who ordinarily access services from the affected pharmacies to seek care from other accredited pharmaceutical providers across the country in order to avoid disruptions in healthcare access.
“NHIS members are advised to access pharmaceutical services from other credentialed providers nationwide during the suspension period,” the notice added.
The NHIA also used the opportunity to caution all healthcare providers operating under the scheme against engaging in practices that compromise the integrity of the national insurance programme.
According to the Authority, measures are being intensified to strengthen monitoring systems and ensure compliance with operational and ethical standards within the NHIS framework.
“The NHIA remains committed to protecting the integrity and sustainability of the National Health Insurance Scheme and will not tolerate acts that undermine public confidence in the system,” the statement noted.
The development forms part of ongoing efforts by the Authority to clamp down on fraudulent claims, abuse of service agreements and other activities that contribute to financial losses within the health insurance scheme.
Over the years, the NHIA has implemented several verification and auditing mechanisms aimed at improving accountability among credentialed service providers and safeguarding public funds.
Healthcare analysts say the latest action signals the Authority’s intention to enforce stricter compliance measures as it works to improve transparency and efficiency in the delivery of healthcare services under the NHIS.
The NHIA has not yet indicated how long the suspension will remain in force, but investigations into the matter are expected to continue.



